Benefits

Enjoy a good salary package, medical coverage, insurance coverage and receive on-the-job training and development!
Work with understanding and considerate management!

Responsibilities

• To receive and make inbound and outbound calls from/to customers
• To perform job order taking/entry related to vehicle breakdown
• To accurately capture and submit job order via GPS/CAD system
• To liaise with contractor when there is a need to utilize their services
• To handle all calls in a professional and courteous manner
• To attend to customers’ complaints and escalate complaints to supervisor, if necessary
• To perform credit card sale transactions when required
• To undertake adhoc tasks as assigned

Requirements

• Min. qualification of ‘N’ level and above
• Preferably with 1 to 2 years working experience in Customer Service
• Good computer and communication skills will be advantageous
• Able to work rotating shifts, including weekends and Public Holidays
• Graduates with positive attitude are welcome to apply
• Singaporeans only